Cancellation Policy
Last updated: August 4, 2026
1. Overview
You may cancel your Cloud Hosting subscription at any time, with no cancellation fee and no long-term lock-in.
Cancelling is independent from refunds — see our Refund Policy for when a refund also applies.
2. Cancelling Your Hosting Subscription
Cancel any time from Dashboard → My Purchases → Cancel Subscription.
Your portfolio stays live until the end of your current paid billing period, then it goes offline and the subscription stops renewing.
3. Templates Are One-Time Purchases
Templates aren't a subscription, so there's nothing to cancel — but you may be eligible for a refund within 15 days of purchase for a genuine reason. See our Refund Policy for details.
4. What Happens After Cancellation
Your portfolio is taken offline at the end of the paid period. Your dashboard content and settings are preserved.
Your template license is retained forever, and hosting can be reactivated at any time by resubscribing.
5. Cancellation vs. Refund
Cancelling stops future renewal only — it does not itself trigger a refund of the current billing period.
A refund is issued only if requested within 15 days of that charge and for a genuine reason under our Refund Policy. Cancelling after the 15-day window stops future billing but does not refund the current period.
6. How to Cancel
To cancel your hosting subscription:
- Log in to your Getfollio account.
- Go to Dashboard → My Purchases.
- Find the active hosting plan you want to cancel.
- Click "Cancel Subscription" and confirm.
7. Changes to This Policy
We may update this Cancellation Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date above.